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Frequently Asked Questions
ORDERS & COOPERATION
What information do you need for a quotation?
Send the component list, sizes, quantities, application and any available drawings. We can then review the requirement before quotation.
Can you support project-specific quantities and sizes?
Project-specific requirements can be reviewed before quotation. Final availability depends on the confirmed component and specification.
What is the lead time?
Lead time is confirmed after the product list, quantity, specification and supply requirements are clear.
Can you arrange export packing?
Packing can be organized around the confirmed product type, length, quantity and shipment requirement.
PRODUCTS & SPECIFICATIONS
Do you supply both new and used Ringlock?
Both new and used Ringlock supply options can be discussed. Final condition, specification and availability are confirmed before order.
Which Ringlock components can you supply?
Standards, ledgers, diagonal braces, adjustable support components and related accessories can be reviewed according to the required product list.
Can surface treatment be specified?
Available surface treatment is confirmed for the selected component and order requirement before supply.
Can I send drawings or an existing product list?
Yes. Drawings and existing component lists are useful for matching the requested products, sizes and quantities.